Terms of Use
These Terms of Use govern your access to and use of Recip.club. By using the platform, you agree to them. If you do not agree, do not use the platform.
We are Reciprocity LLC, doing business as Recip.club, a Florida limited liability company at 10000 Arcos Ave, Estero, FL 33928, United States. You can reach us at legal@recip.club or (239) 825-5821.
We operate the website at https://www.recip.club, the platform at https://app.recip.club, and the Recip.club mobile app (together, the "Services").
What Recip.club does. It is a platform that private clubs use to manage reciprocal golf and dining arrangements with one another. Club staff maintain a directory of reciprocal partner clubs and their policies. Members submit reciprocal requests, which route to eligible host clubs. Staff at both clubs review, approve, and manage those requests and the resulting reservations. The platform handles the transaction fees and monthly statements between clubs.
1. Who may use the Services
You must be 18 or older. You must have been given access by a club that participates in the network, or be a member of such a club. We do not offer accounts to the general public.
You agree that the information you give us is true and current, that you will keep it up to date, and that you will keep your password confidential. You are responsible for what happens under your account. Tell us promptly at support@recip.club if you believe someone else has used it.
The Services are not built to comply with industry-specific regimes such as HIPAA or GLBA. Do not use them in a way that would bring your use within those regimes.
2. Reciprocal requests are between clubs
This is the most important thing to understand about the Services, so we will say it plainly.
Recip.club does not grant access to any club. We provide the system through which a request travels. Whether your home club endorses a request, and whether a host club accepts it, is entirely their decision. Each club sets its own policies on eligibility, lead times, guest limits, dress, pace of play, and everything else.
A confirmed reservation is an arrangement between you, your home club, and the host club. We are not a party to it. We do not guarantee that a request will be approved, that a reservation will be honored, or that your visit will meet your expectations. Complaints about a visit belong with the clubs involved, though we will help where we can.
3. Our content and your license to use it
We own or license everything in the Services: the software, the designs, the text, and the Recip.club name and marks. We grant you a revocable, non-exclusive, non-transferable license to use the Services and to download or print material you have properly accessed, for your own use or your club's internal business purposes.
You may not copy, reproduce, republish, sell, license, or otherwise exploit any part of the Services commercially without our written permission. You may not remove any proprietary notice.
4. What you contribute
You will enter information into the Services: requests, notes, member and club records, messages, documents, and images. We call this your Content.
You keep ownership of your Content. We do not claim it and we will not sell it.
You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, and process your Content for the sole purpose of operating and improving the Services — routing a request to the right club, showing a club's photographs on its directory page, generating a statement, backing up the database. That license lasts as long as we hold the Content and ends when it is deleted.
You confirm that you have the right to provide the Content, including any personal information about members and guests, and that it does not infringe anyone's rights or break any law. You confirm you have the necessary permission to share a guest's details with a host club.
We may remove Content that breaches these Terms or our Acceptable Use Policy, but we are under no obligation to monitor it.
5. Fees and payment
Members are not charged by Recip.club. Fees are charged to clubs.
Clubs pay under the Club Network Agreement and the fee schedule agreed with them. In summary:
- Transaction fees are charged per confirmed reciprocal reservation, at the rate in the club's fee schedule.
- Fees are billed in arrears on a monthly statement.
- A reservation recorded as a no-show may carry a fee, depending on the reason recorded and the club's schedule.
- All amounts are in US dollars, exclusive of any applicable tax.
Billing corrections. If a statement is wrong, tell us within 60 days of the statement date and we will investigate. Where a charge was raised in error — a duplicate reservation, a booking error, a course closure — we will credit it against the next statement. We do not otherwise refund fees for completed transactions.
We may change prices on 30 days' written notice to the club.
6. Things you must not do
Your use of the Services is subject to our Acceptable Use Policy, which forms part of these Terms. In short: do not misuse the Services, do not try to break their security, do not scrape or bulk-extract data, do not impersonate anyone, do not use the Services to compete with us, and do not harass anyone using them.
Club staff and members are also expected to follow the Code of Conduct, which sets out how the network operates in practice.
7. Managing the Services
We may, but need not: monitor for breaches of these Terms; take action against anyone who breaches them, including reporting to law enforcement; restrict or remove Content; and manage the Services to protect our rights and keep them working properly.
8. Privacy
Our Privacy Notice explains what we do with personal information and is incorporated into these Terms. The Services are operated from the United States. If you use them from elsewhere, you are transferring your information to the United States.
9. Copyright
If you believe material on the Services infringes your copyright, write to legal@recip.club with: a description of the work; where the material is on the Services; your contact details; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for them. We will investigate and remove infringing material. Note that you may be liable for damages if you materially misrepresent that something is infringing.
10. Term and termination
These Terms apply while you use the Services.
You may stop using the Services at any time and ask us to close your account.
We may suspend or terminate your access, with or without notice, if you breach these Terms, if your club's participation in the network ends, if your club asks us to remove you, or if we are required to by law. Where circumstances allow, we will give notice first.
If we terminate your access for breach, you may not open a new account, under your own name or anyone else's.
Sections that by their nature should survive termination do: ownership, the license you gave us for Content already in the system, disclaimers, limitation of liability, indemnity, and dispute resolution.
11. Changes and interruptions
We may change or remove parts of the Services at any time. We will give reasonable notice of changes that materially reduce functionality clubs depend on.
We cannot promise the Services will always be available. We may need to perform maintenance, and hardware, software, and network problems happen. We are not liable for losses caused by downtime, though we will work to restore service promptly.
We may change these Terms. When we do, we will post the new version with a new "last updated" date, and where the change is material we will tell you and ask you to accept it when you next sign in. Your continued use after a change takes effect means you accept it.
12. Corrections
The Services may contain typographical errors or inaccuracies, including in club directory information. We may correct them at any time without notice. Club directory information is supplied by clubs and by public sources; we do not warrant its accuracy, and you should confirm anything that matters with the club.
13. Disclaimer
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTY ABOUT THE ACCURACY OR COMPLETENESS OF CLUB INFORMATION IN THE SERVICES, AND WE ASSUME NO RESPONSIBILITY FOR: ERRORS OR INACCURACIES IN CONTENT; ANY LOSS OR DAMAGE ARISING FROM YOUR USE OF THE SERVICES; UNAUTHORIZED ACCESS TO OUR SERVERS OR THE INFORMATION HELD ON THEM; ANY INTERRUPTION OF THE SERVICES; ANY MALICIOUS CODE TRANSMITTED THROUGH THE SERVICES BY A THIRD PARTY; OR THE CONDUCT OF ANY CLUB, MEMBER, OR GUEST.
WE ARE NOT RESPONSIBLE FOR WHAT HAPPENS DURING A VISIT TO A HOST CLUB. THAT IS BETWEEN YOU AND THE CLUBS INVOLVED.
14. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ANY CLAIM, WHATEVER ITS FORM, IS LIMITED TO THE GREATER OF (A) THE AMOUNT PAID TO US IN RESPECT OF YOUR USE OF THE SERVICES IN THE SIX MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED US DOLLARS.
SOME STATES DO NOT ALLOW LIMITS ON IMPLIED WARRANTIES OR THE EXCLUSION OF CERTAIN DAMAGES. IF THOSE LAWS APPLY TO YOU, SOME OF THE ABOVE MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
15. Indemnity
You agree to defend, indemnify, and hold harmless Reciprocity LLC and its officers, agents, and employees from any claim or demand, including reasonable legal fees, brought by a third party because of: your Content; your use of the Services; your breach of these Terms; your breach of your representations and warranties; or your violation of a third party's rights. We will notify you of any such claim and may, at your expense, assume its defense, in which case you will cooperate with us.
16. Your data
We maintain the data you transmit to the Services in order to run them, and we back it up routinely. You remain responsible for the accuracy of what you enter. Clubs can export their own records. Subject to our obligations under the Privacy Notice and applicable law, we are not liable for loss or corruption of data.
17. Electronic communications and signatures
Using the Services, emailing us, and completing forms are electronic communications. You consent to receive communications from us electronically and agree that electronic agreements, notices, and records satisfy any legal requirement that they be in writing. You agree to the use of electronic signatures and records, and waive any right requiring a non-electronic original.
18. SMS text messaging
If you opt in to SMS from Recip.club, you consent to receive text messages about your account and your requests — status changes, reminders, and replies to things you asked about. Message frequency varies with your account's activity.
Opting out. Reply STOP to any message. You will get one confirmation, then no more. To rejoin, opt in again in your notification settings.
Help. Reply HELP, or email support@recip.club.
Rates. Message and data rates may apply, set by your carrier. Carriers are not liable for delayed or undelivered messages.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
19. Governing law
These Terms and your use of the Services are governed by the laws of the State of Florida, without regard to its conflict of law principles.
20. Dispute resolution
Informal resolution first. If you have a dispute with us, email legal@recip.club describing it. We will try to resolve it with you informally. Neither of us will start formal proceedings for 30 days after that notice.
Courts. If we cannot resolve it, any dispute will be brought in the state or federal courts located in Lee County, Florida. You and we consent to the jurisdiction of those courts and waive any objection to venue there.
Exceptions. Either of us may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.
The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act do not apply.
21. California users
If a complaint is not resolved to your satisfaction, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.
22. General
These Terms, together with the Acceptable Use Policy, the Privacy Notice, and any club agreement, are the entire agreement between you and us about the Services. If we do not enforce a provision, that is not a waiver of it. If a provision is found unenforceable, it is severed and the rest stands. We may assign our rights and obligations; you may not without our consent. Neither of us is liable for failures caused by events beyond reasonable control. Nothing here creates a partnership, joint venture, or employment relationship.
23. Contact
Reciprocity LLC (d/b/a Recip.club) 10000 Arcos Ave Estero, FL 33928 United States
Email: legal@recip.club Support: support@recip.club Phone: (239) 825-5821